How to Deliver a Connected Customer Experience & Why It Matters

Session Description

Great customer experiences are crucial to help brands stand out in an increasingly competitive and noisy marketplace. Customers expect every touchpoint to be frictionless and easy, with connected experiences and engagement based on past interactions.

This session will discuss how to create connected and engaging customer experiences, bringing customer data together to transform sales & marketing.

Follow these steps to access the Microsoft Customer Success Day

Login to the event hosting platform, Brella, should it ask for a “Join Code”, please enter DCONMarch23 Once in Brella, you will be able to see session details, mark your favorite content, network with fellow community members and more!

Please visit our Join Event page for a video tutorial of how to create your Brella account.